Fireplaces & fire pits
Installed, serviced and repaired — indoors and out. If it burns gas and you sit in front of it, it is on this page.
What we handle
A fireplace is three jobs pretending to be one: the appliance, the venting that gets exhaust safely out, and the controls that make it light when you ask. All three are ours.
- New inserts and log sets supplied and fitted
- Venting run and terminated correctly
- Pilots, thermocouples, igniters and valves
- Remotes and wall switches that have stopped talking to the unit
- Outdoor fire pits, including the line out to them
- Annual service: cleaned, checked, glass reseated, logs reset
A photograph of one of your own fireplaces belongs here.
The usual questions
What people ring about
Most fireplace calls are one of four things. None of them means the fireplace is finished.
The pilot will not stay lit
Usually a thermocouple or thermopile that has aged out. It is a part and a visit, not a new fireplace, whatever the internet told you.
It lights, then goes out
Often venting or a safety switch doing its job. Worth taking seriously and worth not guessing at.
The glass has gone cloudy
Normal residue from burning, and part of a proper annual service rather than a fault.
We want one where there isn't one
Doable more often than people expect. The question is where the vent can go and whether a line can reach.
What it usually costs
A short price list belongs here — an annual service, a standard repair call-out, a rough band for a supplied-and-installed insert. It does not have to be exact. A range beats silence, because the person reading is trying to work out whether to ring you or keep scrolling.
We have left it blank rather than guess. The rest of this page describes work you already do; a made-up number would be the one thing on the site you never said.
Fireplace not lighting?
Tell us the make if you know it, and what it does when you try. That is usually enough to bring the right part along.